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THE IMPLEMENTATION APPROACH

Clear decisions.
At each stage.

Use these stages to structure the discussion. Deliverables, responsibilities and timing should be confirmed in your project scope.

01

Discover

Understand the operation before specifying the software.

Walk through one real order, from planning to shipment. Identify the records, people and handoffs involved.

DISCUSSION OUTPUT

A shared process outline and a prioritized problem list.

02

Define

Agree on what the first rollout needs to do.

Identify the initial users, required records, data sources and integrations. Make exclusions explicit as well as requirements.

DISCUSSION OUTPUT

A scope to review, with responsibilities and acceptance criteria.

03

Configure & validate

Test the workflow against everyday tasks.

Review the proposed screens and data flows using representative records. Check exceptions, permissions and incomplete inputs.

DISCUSSION OUTPUT

A test record showing what works and what needs attention.

04

Introduce & review

Prepare people as carefully as the system.

Discuss training, initial data preparation, rollout support and how issues will be recorded and resolved.

DISCUSSION OUTPUT

A rollout checklist and agreed follow-up responsibilities.

PREPARE FOR THE FIRST CONVERSATION

You do not need
a finished specification.

A few examples from your daily work are often more useful than a long requirements document. Use this checklist to organize what you already know.

This checklist is for your own reference. Your selections are not submitted or sent to us. Avoid including confidential production or customer data in an initial enquiry.

What can you bring to the discussion?

REVIEW BEFORE CONNECTING

An interface is more
than a connection.

Clarify where the data comes from, who owns it and what should happen when it is missing or delayed.

Questions to resolve during technical scoping
Data source What to clarify Useful starting material
ERP & business systems Records to exchange, direction, frequency and access System name and available interface documentation
Production equipment Available signals, connection method and operating constraints Equipment list and supplier specifications
Operator input Who enters each record, at which step and on which device Current forms and a sample work sequence
Existing data Record quality, identifiers, ownership and migration scope An anonymized sample and field definitions

Integration feasibility and automated collection depend on the systems and interfaces available. No specific compatibility is assumed.

BEFORE YOU COMMIT

Make the assumptions
part of the conversation.

A useful proposal should make it clear what is included, what is still under review and what each team needs to provide.

How long will implementation take?

Timing depends on process complexity, integration requirements, data readiness and the agreed rollout scope. Define those inputs before agreeing on a schedule.

Can we introduce MES in stages?

A phased approach can be discussed around selected workflows, users or production areas. The first stage should have a clear boundary and a practical way to evaluate it.

What should we agree on before go-live?

Discuss test scenarios, acceptance criteria, user training, initial data and how to handle unresolved issues. Agree on who can approve each step.

What happens after the initial rollout?

Confirm the support scope, contact route, response arrangements and approach to change requests in the project agreement. Do not assume these are included without discussion.

START WITH YOUR PROCESS

Tell us where
the work gets difficult.

Share your main process, existing systems and the first issue you want to address. That is enough to start a useful conversation.